The Company does not allow anyone under the age of 18 to play poker games on GGPoker. It is an offense for minors to participate in gambling activity.
Our poker room is not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at our websites. We use sophisticated verification systems which can identify minors who log in to our software. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
Nevertheless, we recognise that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programmes.
Below are links to some such providers and software:
Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with us, please notify our support at [email protected]
Gaming can be entertaining. But you can’t always win. Losing is a part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can’t afford to lose. Gaming can also be addictive and make you lose the perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming.
Like many things, what is enjoyable in moderation can be disastrous in excess.
GGPoker is wholly committed to providing our players with a responsible gaming environment.
You have the option to self-exclude yourself from GGPoker any time you wish from the Responsible Gaming menu. Once you choose to self-exclude yourself, you will be automatically logged out immediately and will not be able to access your account until your self-exclusion period is ended.
To “self-exclude” means that you will not be able to log in or access any part of GGPoker for the duration of the period.
Please be aware that self-exclusion cannot be reversed under any circumstances.
Please note that if you permanently exclude yourself from GGPoker, you are not permitted to create any additional accounts on GGPoker. Creating additional GGPoker accounts or any actions/attempts to circumvent your exclusion will result in the closure of the account(s) and possible forfeiture of any associated balance(s).
If your answer is yes to at least one of them, we recommend that you request self-exclusion and seek professional help from institutions listed above.
You can self-exclude your account at any time, for any period of time of your choosing by emailing [email protected]
You can set a Reality Check on your account to remind you with a prompt as to how long you have been playing at GGPoker after a user-defined interval. This really helps to manage and control the amount of time you spend playing.
The reality check will continue to appear at the selected time intervals until your gaming session ends, offering you the ability to exit the session.
Keep in mind that you always have someone to talk to.
As part of our policy, we give you the tools to control the amount of money you use to gamble on our sites. You can set your own deposit limits and request to adjust them at any time. Simply contact our support at [email protected] and a representative will help you set your limits. Member support is available by email and live chat 24 hours a day, 7 days a week.
Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.
For further assistance, please contact [email protected].